Introducing multi-factor authentication

Published on 4 September 2023.

Earlier this year, Datacom completed a cyber security audit for the NZVA and our online systems.

One of the key recommendations that came out of this audit was to implement multi-factor authentication (MFA) for all users of the NZVA websites.

What is MFA?

MFA is a multi-step login process that requires users to enter: 

  1. your regular username and password (something you know)
  2. a unique one-time code sent to an app on your phone or to your email address (something you have).

It adds an extra layer of protection to your NZVA account and means that even if someone gets your password, they won't be able to log in to your account or access your information.

Which websites will this affect?

This change will affect the following NZVA websites, including: 


What do I need to do?

This change will come into effect on Monday 25 September 2023.

You do not need to do anything before this date.

The first time you log in to an NZVA website on or after 25 September, you will be prompted to set up your MFA. You will need to set up at least one additional authentication method, but we recommend setting up two different methods. This will give you a back-up method in case your first method is unavailable (for example, if you lose your phone).

Download instructions for setting up MFA on NZVA websites.