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COVID-19 resources for the public

NZVA COVID-19 member resourcesInformation on this page is for pet owners and will be updated often. The newest information is at the top of the page.

General Information

Veterinary services are in the list of Category A businesses or services in Schedule 2 of the COVID-19 Public Health Response (Alert Level Requirements) Order 2021 – this is effectively the list of essential service providers.

What this means for you:

  • You can still access a variety of veterinary services, depending on the COVID-19 Alert Level
  • You need to contact your veterinarian ahead of time at Alert Level 2, 3 and 4 – please do not just turn up to the clinic.
  • Your entry into the premises may be restricted, depending on the alert level. This is because we are still required to adhere to strict physical distancing and infection control measures.
  • At Alert Levels 3 & 4, please check with your clinic about their admission/transfer protocols.

We know the current restrictions are tough on everyone. Please continue to be kind and understanding towards your veterinary team during this time, as they continue to be there doing their best for you and your animals.


Pets are part of your bubble too!

When bubbles are needed, stay in your bubble and save lives.

Walking your dog

The dog owners among us will no doubt be pleased of the opportunities to get out and walk the pooch at times of restricted movement (alert levels 3 and 4). However, in the spirit of social responsibility, we also need to apply the principles of physical distancing to our furry friends – this means walking on lead/harness at these times.

Keeping your dog on a lead reduces the chances of you breaking your bubble to retrieve them if needed, as well as lowering their risk of getting into trouble. Remember, only go walking with other people from your bubble, and walk from your house rather than driving somewhere else.

We know this will be a challenge for those of you with the more exuberant canines! Remember to include lots of other enrichment options for them throughout the day as well, so that they are still getting plenty of stimulation. Here's a few tips on spending more time with your pet due to COVID-19 to get you started.


Restrictions at Alert Levels 3 and 4 means that those of you with young puppies are going to have to work a bit harder to ensure you are raising curious, confident dogs. Here are a few resources to give you pointers on ways that you can still provide meaningful experiences for your four-legged friend during this time:


Your average Kiwi cat is probably used to coming and going as they please. However, if you have COVID-19, or are self-isolating, it is recommended that you keep your cat indoors as much as possible while you recover, or finish your self-isolating time. Despite the current lack of significant evidence that pets can transmit COVID-19 to humans, we still don't fully understand if pets can act as fomites and transfer the virus on their coat or skin. Therefore, it is still wise to be cautious and keep them at home.

This also needs to be balanced with how happy your cat is to be inside – many cats may find this very stressful if they are usually outdoors. To help make home a more appealing place for your feline friend, the SPCA has a couple of great pieces on enrichment tips, and the home environment.

Helpful documents

Below are links to documents and infographics we've created for you to download and use.
There are 2 formats - PDFs for printing and images for social media.

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